Privacy policy

Last updated: 8/11/2025

Shining Wipe operates this store and website, including all related information, content, features, tools, products, and services, to provide you — our valued customer — with a seamless shopping experience (the “Services”).
Our store is powered by Shopify, which allows us to offer these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase through our website.
If there is any inconsistency between our Terms of Service and this Privacy Policy, this Policy governs matters relating to your personal information.

By accessing or using any of our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Personal Information We Collect

When we say “personal information,” we mean any data that can identify you directly or indirectly. This includes details such as:

  • Contact Information: name, billing and shipping address, phone number, and email.

  • Payment Details: credit or debit card information, payment method, and transaction history.

  • Account Information: username, password, preferences, and saved settings.

  • Order Activity: products viewed, added to cart, or purchased.

  • Communications: information shared with our support or feedback teams.

  • Device Information: browser type, IP address, and usage data collected automatically.

We collect this information when you visit our store, make a purchase, create an account, or communicate with us directly.

How We Use Your Information

We use your personal information to:

  • Provide and Improve Our Services — process your orders, arrange shipping, handle returns, and improve your shopping experience.

  • Communicate With You — send updates about your order, respond to inquiries, and provide support.

  • Marketing and Promotions — send newsletters, discounts, or product updates (you may opt out at any time).

  • Security and Fraud Prevention — ensure secure transactions and detect unauthorized activity.

  • Legal Compliance — fulfill legal obligations or respond to lawful requests.

How We Share Your Information

We may share your personal information with:

  • Shopify — to power our online store and enable secure transactions.

  • Service Providers — such as shipping companies, payment processors, and marketing partners who help us deliver our Services.

  • Legal Authorities — when required by law or to protect our rights.

  • Business Transfers — in the event of a merger or sale of Shining Wipe.

Shopify may also process your data for analytics and improvement purposes. To learn more about how Shopify handles your information, please visit the Shopify Privacy Policy.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and improve our Services. You can manage cookie settings through your browser.

Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal information.

  • Request a copy of your data.

  • Opt out of targeted advertising or data sharing.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us at shiningwipe.info@gmail.com

Data Security and Retention

We use industry-standard safeguards to protect your data. However, no online transmission is 100% secure.
We retain your personal information only as long as necessary to provide our Services, comply with legal requirements, and resolve disputes.

Children’s Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors.

International Transfers

If you are located outside Australia, please note that your data may be processed in countries where privacy laws differ. Shopify helps ensure secure and lawful international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 shiningwipe.info@gmail.com